Royal Mail plans to cut up to 2,500 jobs as it restructures operations amid declining letter volumes and regulatory pressure. The postal service said the cuts will target head office and support function roles, with the restructure to finish by the end of next year.
The company has faced mounting regulatory fines. Ofcom, Britain's communications regulator, has fined Royal Mail a total of £37m since 2023 for missing delivery targets. The fines reflect consistent failures to meet performance standards set by the watchdog.
Letter delivery volumes have continued to fall, putting pressure on Royal Mail's traditional business model. The company cited intense competition as a factor in its restructuring decision.
Royal Mail did not provide specific details about redundancy timelines, affected locations beyond the head office, or whether additional roles beyond support functions might be cut. The company also did not specify how many of the 2,500 cuts would come from each category of roles.